Your-computers-trusted-platform-module-has-malfunctioned-error-code-80090016/
Encountering the “Your Computer’s Trusted Platform Module has Malfunctioned” error on Windows 10? The Trusted Platform Module (TPM) is a specialized microcontroller that enhances system security by managing cryptographic keys. If the TPM malfunctions or becomes corrupted, it can disrupt the functionality of certain Windows components on your device.
If your system’s TPM has malfunctioned, it’s important to take immediate troubleshooting steps to resolve the issue.
Before diving into the solutions, let’s briefly understand what a Trusted Platform Module is and how it works on Windows 10.
The Trusted Platform Module (TPM) securely stores your credentials, and if it stops working or becomes corrupted, you may be unable to log in or access certain Windows services. TPM technology provides essential security functions and handles cryptographic operations on Windows.
Key responsibilities of TPM include:
- Generating, storing, and managing credentials and cryptographic keys.
- Enforcing strong security measures to verify platform integrity.
- Preventing phishing attacks.
Additionally, TPM plays a vital role during the boot process. Since Windows boot code is stored on the TPM, it ensures that the correct software is used to start your device.
In short, TPM is a critical component of the Windows operating system. If it malfunctions, here are some steps to resolve TPM-related issues on Windows.
Solution 1:
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- Press Window Key from Keyboard and Settings.
- Click On Accounts e.g. Image Reference 2
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3. If you are using multiple email IDs then select your email ID and and click on Disconnect and Restart Your Laptop or Desktop. Image Reference 3.
4. After restart againgo to Settings –> Accounts –> Now click on Connect. Image Reference 4.
5. After Clicking on Connect –> It will ask Email ID to connect with your Account. (Image Reference -5).
6. Now Your Account is Connected (Image Referecnce-6), Try to check Maximum, Your MS-Teams Will start here.
Solution 2:
How to Fix the "Your Computer’s Trusted Platform Module Has Malfunctioned" Error
Here are some troubleshooting methods you can try to resolve the TPM error on Windows.
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1. Clear the TPM Keys
- Clcik Windows key from Keyboard and and type Windows Security.
- Click on Device Security. Image Reference 8
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1. Clear the TPM Keys
- Click on Security processor Details. Image Reference 9.
- In Security ProcessorDetails, Click on Security Processor troubleshooting (Image reference-10).
- In Clear TPM Click On Select and Select the Error You are facing e.g. – Error name – I am responding to this error code: 80090016 – (Image Reference -12)
Solution 3:
Manually Enabling or Disabling the TPM Service
Here are some troubleshooting methods you can try to resolve the TPM error on Windows.
The next workaround to fix the “Your computer’s trusted module has malfunctioned” error is by manually turning on/off the TPM service. Here’s what you need to do.
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Step 1: Press the Windows + R key combination to open the Run dialog box.
Step 2: Enter “TPM.msc” in the textbox and hit Enter.
Step 3: Click on Action Turn TPM – OFF option.
Solution 4:
Update TPM drivers
Here are some troubleshooting methods you can try to resolve the TPM error on Windows.
Outdated, missing, or corrupted drivers can trigger this error, so updating your TPM drivers is a simple way to resolve it.
You can manually update your drivers through Device Manager by following these steps:
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Step 1: Type Device Manager in the Start menu search bar and open the top result.
Step 2: In Device Manager, navigate to Security Devices and select Trusted Platform Module.
Step 3: Right-click on Trusted Platform Module2.0, then choose Update Driver from the options.
Solution 5:
Reset Microsoft 365 Activation
If you’re encountering an error message when activating Microsoft applications, follow these steps to resolve it:
Step 1: Download the Support and Recovery Assistant from the official Microsoft website.
Step 2: After successful installation, launch the Support and Recovery Assistant on your computer.
Step 3: Under “Which app are you having problems with?”, locate the application displaying the error and click Next.
Step 4: On the next screen, choose the relevant problem. If it’s an activation error, select “I’ve installed a subscription version of Office, but I can’t activate it.”
Step 5: Click Restart. The issue should now be resolved.
Solution 6:
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Disable Hyper-V
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- Open Control Panel – Programs. (Image Ref-16)
- Click on Turn Windows Features On or Off. (Image Ref-17)
- Uncheck the HyperV option from Windows.(Image Ref-18).
